Asia/Pacific Services Team

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Research Manager

Mikhail Jaura

Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Christian Fam

Research Manager

Supriya Deka

Sr. Market Analyst

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

New Research


  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    本IDC市场看法为零售银行业GenAI应用场景提供指导,须结合IDC关于GenAI技术的其他研究一并阅读。本研究介绍了几个可能为企业带来大幅增长和效率提升的AI和GenAI场景,特别是与零售客户旅程不同环节相关的场景。“GenAI将掀起零售银行业的下一轮颠覆。它不仅会将非结构化数据变成决策参考,还会利用合成数据引入多种新算法。它在图像、文本和语音等伪影生成方面具有颠覆性的能力,可让客户获得即时满足的体验。”IDC亚太区金融洞察研究总监Ashish Kakar表示。
  • By:  Rijo George Thomas Loading

    This IDC Survey Spotlight from IDC’s 2023 Asia/Pacific Enterprise Services Sourcing Survey aims to examine the top generative AI (GenAI) use cases that enterprises anticipate will benefit their application landscape. Application SPs enhanci...
  • By:  Neha Gupta Loading

    This IDC Market Forecast provides the revenue forecast for India software market for the 2022–2027 period and delivers insight into the drivers of market growth, along with significant market developments."Despite macroeconomic pressures, s...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC Market Forecast examines the expected growth in the APEJ managed cloud services market, and projects a market expansion from US$8.7 billion in 2022 to US$20.2 billion by 2027, driven by the adoption of multi, hybrid, and cross-clou...
  • By: 

    • Mikhail Jaura Loading
    • William Lee Loading
    This IDC Market Presentation offers an update on the latest market trends in Thailand's datacenter operations and colocation services, exploring a wide range of topics such as investment strategy, capacity planning, and considerations from ...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This Market Perspective offers insights into the adoption of value stream management (VSM) in the Asia/Pacific region, which is enhancing operational efficiency, customer satisfaction, and reducing time-to-market for businesses. With increa...
  • By: 

    • Daphne Chung Loading
    • Shouvik Nag Loading
    This IDC study focuses on sovereign cloud in the Asia/Pacific (excluding Japan) (APEJ) region that is becoming increasingly important due to growing concerns about data privacy, security, and regulatory compliance. This report discusses the...
  • By: 

    • Mikhail Jaura Loading
    • William Lee Loading
    This IDC Survey provides insights into the major datacenter deployment trends that are impacting enterprises in Asia/Pacific (excluding Japan) (APEJ). This presentation delves into the APEJ datacenter trends related to enterprise deployment...
  • By: 

    • Neha Gupta Loading
    • Sharath Srinivasamurthy Loading
    This IDC Survey Spotlight examines the top generative AI-related business benefits the India C-suite has sought information or advice the most from IT leadership and the top areas for integrating generative AI into existing applications or ...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC Market Perspective explores how cloud professional services (CPS) vendors can address specific customer challenges and requirements and play a significant role in bridging the gap between expectation and reality in the enterprise c...

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