target audience: TECH BUYER Publication date: Apr 2024 - Document type: IDC Innovators - Doc Document number: # EUR152018624
IDC Innovators: Product Experience Solutions for Manufacturing, 2024
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Abstract
This IDC Innovators report offers insights for line-of-business professionals, innovation managers, and IT teams to make informed decisions about partnering with technology solution vendors for their product and customer experience initiatives. The report analyzes a selection of three vendors in this space — Bluemeteor, Logik.io, and Threekit — that are pioneering innovations to drive product and customer experience transformation in B2B manufacturing.
"Delivering a superior customer experience in manufacturing goes beyond offering quality products. Cultivating a holistic product experience is a crucial differentiator and is key to driving customer engagement and loyalty," said Mark Casidsid, senior research analyst, IDC Manufacturing Insights.