Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Rick Villars Loading
    • Jennifer Hamel Loading
    • Mary Johnston Turner Loading
    • Neil Ward-Dutton Loading
    • Mickey North Rizza Loading
    This IDC Survey presents the worldwide monthly technology investment monitor for January 2024. Enterprises are fully engaged in the transition to AI everywhere. The development of investment plans and setting priorities, which started in 20...
  • By:  Mickey North Rizza Loading

    This IDC Market Perspective brings forward the experience-orchestrated business, a shared experience powered by intelligence, and ties it with some of the GenAI use cases across the functions in the business. The GenAI use cases have the ab...
  • By:  Kevin Permenter Loading

    From February 27 to March 1, 2024, Sage brought together 5,000+ users and partners to the MGM Grand in Las Vegas, Nevada, to show its latest technology advancement and software experience improvements at its annual event, Sage Transform. Th...
  • By: 

    • Megha Kumar Loading
    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study provides an assessment of the leading SaaS and cloud-enabled finance and accounting management software solutions in Canada and discusses the criteria that are most important for companies to consider when selecting a system....
  • By: 

    • Mickey North Rizza Loading
    • Katie Evans Loading
    This IDC study provides a thorough assessment of market-leading SaaS and cloud-enabled small business ERP applications and discusses the criteria that are most important for companies to consider when selecting a solution."Organizations of ...
  • By: 

    • Karen D. Schwartz Loading
    • Mark Leary Loading
    • Mickey North Rizza Loading
    • Katie Norton Loading
    • Snow Tempest Loading
    This IDC Perspective discusses tool sprawl, which happens when businesses accumulate software over time without keeping track of what is in use, how it is being used, who is using it, and whether it is still a good fit for the business. For...
  • By:  Mickey North Rizza Loading

    This IDC Market Glance provides a glance at the current makeup of the enterprise resource planning (ERP) software landscape, illustrates the participating vendors, and depicts the segments and structure of the market.
  • By:  Mickey North Rizza Loading

    This IDC Survey Spotlight is focused on the importance of using generative AI (GenAI) to drive innovation for business processes in the next 18 months. The data is from IDC's January 2024 Future Enterprise Resiliency and Spending (FERS) Sur...
  • By:  Mickey North Rizza Loading

    This IDC Survey Spotlight is focused on the importance of using generative AI (GenAI) in the modernization of enterprise applications and the top benefit organizations expect from using it for modernization. Data is from IDC's January 2024 ...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    The IDC Market Note discusses Dynatrace's launch of its AI Observability and Data Observability offerings, designed for large language models (LLMs) and generative AI. The offerings aim to enhance data quality and reduce false positives, wh...

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